Location – Hyderabad #LI Hybrid

About the Role:

This role requires proficiency in hands-on execution and the management of UX research and PMR projects. It involves collaborating with cross-functional teams to enhance engagement strategies and optimize services for patients/caregivers and other stakeholders across therapeutic areas.

Key Responsibilities:

• Proficient in designing, implementing, and analyzing A/B tests to optimize user experience and validate feature effectiveness
• Skilled in conducting usability tests to gather deep insights into user behaviors, motivations, and pain points
• Experienced in using various UX research tools and software to conduct and analyze research such as Content Square, Disqo, Qualtrics
• Maintain ownership for all projects that they are involved in  
• Excellent analytical and problem-solving skills
• Ability to work collaboratively with cross-functional teams
• Strong communication and presentation skills.
• Proficient in quantitative market research methods, with the ability to synthesize information from various sources to form coherent, actionable insights
• Foster a culture of innovation and promote areas for PMR service development.

Essential Requirements:

• MBA, B.Tech / M.Tech / BE / ME / BPharm / MPharm, and strong academic performance
• A minimum of 6 years’ experience in market research, 3 to 4 years of experience in the UX research
• Experience in working within a dedicated market research team and the ability to work with a cross-functional team in a matrix environment. 
• Project management – scoping, defining deliverables, business case development and reporting at a senior level including the ability to communicate effectively
• Familiarity with design tools like Sketch, Figma, or Adobe XD

Commitment to Diversity and Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Accessibility and accommodation:

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.